OZ 365 Terms & Conditions — Complete English Version

Oz 365 ("we", "us", "the platform") is an online betting and gaming service provider serving users in Bangladesh and select regions. These Terms apply to the oz 365 website, mobile site, and all other digital platforms.

These Terms and Conditions ("Agreement") constitute a legally binding agreement between oz 365 and the user. By using oz 365, you agree to be bound by these terms.

Oz 365 operates under an international gaming licence and complies with all applicable laws and regulations. Should these terms be updated, notice will be provided on the oz 365 platform.

• Although these Terms are provided in English, the original English version will prevail in the event of any dispute.
• Oz 365 reserves the right to modify, suspend, or discontinue any part of its service at any time.
• If any provision is found to be invalid or unenforceable, the remaining terms will continue to apply.

To create an account with oz 365, you must meet the following requirements:

• You must be 18 years of age or older.
• Online betting must be legal in the country from which you are accessing the site.
• All information provided at registration must be truthful, accurate, and complete.
• Only one account per person is permitted.
• Multiple people from the same household may open separate accounts, though oz 365 reserves the right to verify this.

Oz 365 may decline any application for any reason. Once your account is approved, registration is considered complete.

Oz 365 currently accepts the following payment methods: bKash, Nagad, Rocket, USDT. The following rules apply to all deposits and withdrawals:

• Deposits and withdrawals must be made using the same payment method wherever possible.
• Minimum deposit and withdrawal amounts may vary depending on the payment method.
• Withdrawal requests are typically processed within 5 minutes to 24 hours.
• KYC verification must be completed before your first withdrawal.
• Oz 365 may place a hold on withdrawals in the case of suspicious transactions.

Funds deposited into your account are intended for betting purposes only. oz 365 does not pay interest or returns on account balances. Any attempt to deposit funds from illegal sources will result in account closure and a report to the relevant authorities.

Oz 365 offers welcome bonuses, reload bonuses, cashback, free bets, and other promotions from time to time. The following general terms apply to all bonuses:

• Each bonus comes with its own wagering requirement. You must meet that wagering amount before you can withdraw any bonus funds.
• A maximum stake limit may apply to bets placed using bonus funds.
• The same bonus cannot be claimed more than once.
• Arbitrage or matched betting using bonus offers is prohibited.
• Oz 365 may modify or cancel any promotional offer at any time.

Full details for each promotion can be found on the relevant promotion page. If you have any questions, please contact customer support.

The following rules apply to all bets placed on oz 365:

• Once a bet is confirmed, it cannot be cancelled or changed — unless a cashout option is available.
• Bet outcomes will be determined in accordance with the rules of the relevant sport or game.
• If an event is cancelled or incomplete, the bet may be voided and your stake will be refunded.
• If incorrect odds are displayed due to a technical error, oz 365 reserves the right to void the affected bets.
• In live betting, any bet that fails to confirm due to network issues will not be accepted.

Maximum payout limits may vary by event and market. oz 365 may set a maximum stake limit on any bet. If unusual betting patterns are detected, oz 365 reserves the right to investigate and, if necessary, delay payment.

The following activities are strictly prohibited on oz 365 and may result in permanent account closure:

• Claiming bonuses or promotions using multiple accounts
• Participating in match fixing or manipulating the outcome of any event
• Placing bets using bots, automated software, or any similar technology
• Arbitrage betting or hedging for the purpose of bonus abuse
• Depositing funds from money laundering or illegal sources
• Unauthorized access to or hacking of another user's account
• Attempting to compromise the oz 365 system or its security
• Providing false or misleading information on the platform

Oz 365 may suspend or permanently close an account in the following circumstances:

• Breach of These Terms
• Failure to cooperate with identity verification
• Suspicious Betting Activity
• Accounts inactive for an extended period (over 12 months)
• At the user's own request (self-exclusion)

You may request account closure at any time. Any legitimate balance will be refunded upon closure, though bonus balances will be forfeited.

Oz 365 is not liable for the following:

• Any loss caused by internet disconnection or network issues
• Errors or delays on the part of a third-party payment provider
• Service disruption due to unexpected technical issues
• Errors with your device or software
• Inaccurate data from third-party sports data providers or results

Oz 365's total liability shall in no event exceed the amount held in your account. oz 365 is not liable for any indirect, incidental, or consequential losses.

Oz 365 is committed to protecting your personal information. Our Privacy Policy details how your data is collected, used, and kept secure.

• Documents submitted for KYC verification are stored securely.
• Financial information is never shared with third parties.
• Personal information will not be disclosed to any third party except where required by law.

Oz 365 believes betting is for entertainment, not addiction. To support this, we offer the following tools:

• Deposit Limits: Set your daily, weekly, or monthly limit
• Self-Exclusion: Temporarily close your account for a set period
• Reality Check: Receive reminders at regular intervals
• Betting History: Track all your activity

If you ever feel your gaming habits are getting out of control, contact customer support immediately or activate self-exclusion.

If a dispute arises, please contact oz 365 customer support first. We always strive to resolve issues in a friendly and amicable manner.

• Dispute claims must be submitted within 30 days.
• In any dispute relating to betting outcomes, oz 365's system records will be considered final.
• If a dispute cannot be resolved internally, you may escalate it to the relevant licensing authority.
• Any disputes arising from this agreement will be subject to oz 365's licensing jurisdiction.

Oz 365 is committed to resolving disputes in a fair and transparent manner. We will work to address any issues you raise as quickly as possible.

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us:

• Email: support@oz365.im
• Live Chat: 24/7 via the site
• Help Center: /help-center

Our customer support team is available at all times to assist you in Bengali. Feel free to reach out with any complaints or concerns.